1) Whenever you need to leave the office, tell your boss you have an “unavoidable conflict.” Offering justifiable details now will make it harder for you to be obscure in the event you need to sneak away for a job interview later.
2) Never tell your coworkers that you’re “working from home.” Say instead, “I will be offsite for the rest of the day” or “I’m working remote.” These options convey a more sophisticated landing-on-the-moon impression as opposed to lounging-on-the-couch.
3) Avoid the phrases “good question” and “great question” when addressing a group. It sets up an unintentional grading system. Good equals A; Great equals A+; and no comment equals F. If a team member asks a question and doesn’t receive praise, s/he might not ask another one. Plus, if you say, “great question” to everyone, it negates the entire system. Use objective responses like, “thanks for bringing that up” or “perhaps others were wondering the same thing.” You’ll appear impartial and encourage dialog.
4) Steer clear of emotionally charged words like “love.” Even though it’s a positive emotion it can be too serious for professional dialogue and put you closer to the individual than you want.
5) Whenever you’re asked a question you can’t answer, instead of offering an “I don’t know,” say, “we’re giving that some thought.”
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